CUSTOMER CARE
DELIVERY TERMS:
As of right now, we only ship within the United Arab Emirates.
Delivery Method: STANDARD
Delivery Cost: AED 20 will be charged flat for orders under AED 250.
Shipping transit time: Two to Five business days
Free shipping: Free shipping will be automatically applied to orders over AED 250.
Shipping transit time: Two to Five business days
*****DELIVERY TRANSIT TIME*****
Dubai & Sharjah: 2 - 3 business days.
Other Emirates: 3 - 5 business days.
Please note that your order cannot be processed by our delivery partner on public holidays, so these days do not count as business days.
RETURN & REFUND POLICY:
Please message us using our website's Contact Us section within maximum of seven days of receiving your order if you would want to return any items you purchased online. A customer support representative will help you with your request. Note that products purchased during sales or promotions are not eligible for returns. Products that have been opened or used cannot be returned. Items that be returned must be unused, in their original box and sealed packaging, in the same condition as when they were received, and with all TGWB tags and stickers still intact. Only manufacturing flaws may be returned for damaged goods; misuse or disregard for care instructions are not covered. You will only receive a refund for the full product value of returned goods if you have already paid and if it is approved upon inspection.No exchange of item due to change of mind.
Payment made thru Debit card or Credit Card
Cash back to the Debit/Credit card: It can take up to 20 to 30 business days after products are received and approved, depending on the various payment methods.
For any return item/s, there will be a shipping fee of AED 20. In the event that you are refunded,
the return shipping fee will automatically deducted from your refund.
POLICY FOR PRIVACY
Your privacy and your wish to know how your information will be handled and used are respected by TGWB. Our information collection, use, and storage practices are described in this privacy statement. A key component of the upscale shopping experience we strive to offer is the use of your information in a manner that you find comfortable and the protection of your information. TGWB will make sure that all consumer laws and informationprotection regulations are followed when handling any of your personal data. The terms "we," "us," "our,' and "TGWB" in this Privacy Policy refer to THE GIFT WRAP BOUTIQUE (company number XXXXX), with its registered office located at Park Avenue, 204, Dubai Silicon Oasis, Dubai, United Arab Emirates.
1. What data do we get, and how do we apply it?
To give you a posh shopping experience, we gather and utilize information about you. When you buy anything, or shop online, you give us your information directly. We may examine the information you give us and disclose your personal information to outside parties that provide us with more information to help us categorize and comprehend our clientele. This is how we give you a more tailored experience.
2. Data gathered during a transaction?
In order to execute payment if you decide to pay with a card, we will need to obtain your payment details. For several reasons, we could ask you for more information. For instance, to avoid fraudulent transactions to adhere to anti-money laundering requirements for transactions of significant value. In order to fulfill your order, we will need to collect extra contact information and delivery details from you when you place an order with TGWB for goods or services that will be delivered, picked up, or supplied later. To deliver your order, we might use Third-party couriers, in which case we will need to give them your contact information.
3. Online purchasing
We gather device information when you visit our website in order to promote innovation and enhance user experience. Your IP address or cookies installed on your device may be used to gather information. The website cannot function properly without certain cookies. Cookies serve a variety of functions, such as storing things in your shopping bag and identifying (anonymously) that you are logged in. Additional cookies are employed for analytical purposes, which enable us to determine how and when you initially accessed our website, how often you return, and how long you spend there. Because of this technology, we can remember you and identify you as a repeat visitor if you have been to the website before. We make an effort to combine information about our online and in-store interactions in our records, even if you use different devices. Your name, contact information, and delivery address are among the details we will gather about you when you make a purchase on our website in order to complete your order or selected service. You will be given the option to register for an account on our website or use our Guest Checkout alternative. We will need your name and contact information to create an online account. Additionally, you will also be required to create a password.
4. Security Policy
We place the highest priority on website security. Software (SSL) provides high-level encryption technology on our website. Similar to all computer networks connected to the internet, we employ cutting-edge security procedures to guard your information against loss, misuse, and alteration. We are not liable for the security of the information you submit online, nevertheless, as we are unable to provide complete assurances in this regard. We won't ever email you to ask for personal information. Never email sensitive information, like credit card numbers or passwords. You are therefore in charge of keeping your password private when you create one to access specific areas of our website. Please do not share the sign-in password you created to anyone.
TERMS & CONDITIONS
1. Website Use Terms and Conditions
These terms and conditions outline the guidelines for using and accessing our website, thegiftwrapboutique.com ("website"). Because they contain vital information, please read them carefully. Please send an email to info@thegiftwrapboutique.com with any questions you may have about our terms and conditions, as well as any feedback or grievances you may have about our website. These terms and conditions govern how you are granted access to this website. Your use of this website will be governed by these terms and conditions as well as any legal notices that may be associated with other sections of the website. Your choice to access this website will be interpreted as your acknowledgement that you have read and agree to the terms stated in the Terms and Conditions herewith. If you are accessing this website from outside the United Arab Emirates, you are also responsible for adhering to the laws of the country from which you are accessing this website. We reserve the right to: alter or remove this website (or any part of it) at any time without giving you prior notice, and we will not be held responsible for any such changes; or alter these terms and conditions from time to time, and your continued use of this website (or any part of it) after a change is made will be considered your acceptance of the change. You should review these terms and conditions each time you place an order with us to make sure you are aware of the terms that are in effect at the moment. You guarantee that, by using our website to place any orders, you are able to legally enter into legally binding agreements, that the personal information you provide when registering as a customer is true, accurate, current, and complete in every way, and that you will not use a false name or one that you are not authorized to use, or impersonate any other person or entity.
2. Product Sale Terms and Conditions
All products listed on our website are subject to the stock availability. Although every effort is made to guarantee that all product descriptions and graphical representations match the actual products, please note that product photographs are merely meant to serve as examples and have slight difference, also please note that the actual product that you might received may differ slightly from the images shown in terms of color & dimension. Prices are subject to change at any time, and we reserve the right to add, edit, or remove any special offers made available on our website. We would like to inform you that some of our products may include small parts that are not appropriate for children under 3 years of age.
(A). Making a purchase order
Please read these terms and conditions and accept them before placing an order with us. You are required to follow these terms and conditions while placing any orders. If further information about our terms and conditions is needed, please email Customer Services at info@thegiftwrapboutique.com An order acknowledgement email does not mean that your order has been accepted. Order acceptance and contract formation will only occur after we have verified that your credit or debit card has been authorized for your order and have emailed you a dispatch confirmation confirming that the items you ordered have been shipped out from our warehouse. Any order you place may be rejected by us at any time. Under normal circumstances, no payment will be collected if we are unable to fulfill your purchase or accept it for any reason. Any money that has been paid to us will be returned at least within 15 to 20 days.
(B).Ownership, Risk, and Delivery
Unless there are uncontrollable circumstances, your order will be fulfilled by the expected delivery date indicated in the dispatch confirmation. We will get in touch with you with an updated anticipated delivery date if we are unable to fulfill the original one due to unforeseen circumstances. Even though we try our best to deliver all of your items by the scheduled time, we won't be held responsible if we can't because of uncontrollable circumstances. We will deliver the goods to the address you provide. Once the items have been delivered to the address—including, if applicable, any other address you specified in your order—delivery will be considered complete. We will follow any delivery instructions you may have provided or try to leave your products in a safe location if we are unable to deliver the products on the scheduled delivery date (for instance, if no one is at your address to accept the products). You will be responsible for the products after they are delivered. The products will only be yours after we have fully received payment for all amounts owed, including any applicable delivery fees.
As of right now, we only ship within the United Arab Emirates.
Delivery Method: STANDARD
Delivery Cost: AED 20 will be charged flat for orders under AED 250.
Shipping transit time: Two to Five business days
Free shipping: Free shipping will be automatically applied to orders over AED 250.
Shipping transit time: Two to Five business days
*****DELIVERY TRANSIT TIME*****
Dubai & Sharjah: 2 - 3 business days.
Other Emirates: 3 - 5 business days.
Please note that your order cannot be processed by our delivery partner on public holidays, so these days do not count as business days.
RETURN & REFUND POLICY:
Please message us using our website's Contact Us section within maximum of seven days of receiving your order if you would want to return any items you purchased online. A customer support representative will help you with your request. Note that products purchased during sales or promotions are not eligible for returns. Products that have been opened or used cannot be returned. Items that be returned must be unused, in their original box and sealed packaging, in the same condition as when they were received, and with all TGWB tags and stickers still intact. Only manufacturing flaws may be returned for damaged goods; misuse or disregard for care instructions are not covered. You will only receive a refund for the full product value of returned goods if you have already paid and if it is approved upon inspection.No exchange of item due to change of mind.
Payment made thru Debit card or Credit Card
Cash back to the Debit/Credit card: It can take up to 20 to 30 business days after products are received and approved, depending on the various payment methods.
For any return item/s, there will be a shipping fee of AED 20. In the event that you are refunded,
the return shipping fee will automatically deducted from your refund.
POLICY FOR PRIVACY
Your privacy and your wish to know how your information will be handled and used are respected by TGWB. Our information collection, use, and storage practices are described in this privacy statement. A key component of the upscale shopping experience we strive to offer is the use of your information in a manner that you find comfortable and the protection of your information. TGWB will make sure that all consumer laws and informationprotection regulations are followed when handling any of your personal data. The terms "we," "us," "our,' and "TGWB" in this Privacy Policy refer to THE GIFT WRAP BOUTIQUE (company number XXXXX), with its registered office located at Park Avenue, 204, Dubai Silicon Oasis, Dubai, United Arab Emirates.
1. What data do we get, and how do we apply it?
To give you a posh shopping experience, we gather and utilize information about you. When you buy anything, or shop online, you give us your information directly. We may examine the information you give us and disclose your personal information to outside parties that provide us with more information to help us categorize and comprehend our clientele. This is how we give you a more tailored experience.
2. Data gathered during a transaction?
In order to execute payment if you decide to pay with a card, we will need to obtain your payment details. For several reasons, we could ask you for more information. For instance, to avoid fraudulent transactions to adhere to anti-money laundering requirements for transactions of significant value. In order to fulfill your order, we will need to collect extra contact information and delivery details from you when you place an order with TGWB for goods or services that will be delivered, picked up, or supplied later. To deliver your order, we might use Third-party couriers, in which case we will need to give them your contact information.
3. Online purchasing
We gather device information when you visit our website in order to promote innovation and enhance user experience. Your IP address or cookies installed on your device may be used to gather information. The website cannot function properly without certain cookies. Cookies serve a variety of functions, such as storing things in your shopping bag and identifying (anonymously) that you are logged in. Additional cookies are employed for analytical purposes, which enable us to determine how and when you initially accessed our website, how often you return, and how long you spend there. Because of this technology, we can remember you and identify you as a repeat visitor if you have been to the website before. We make an effort to combine information about our online and in-store interactions in our records, even if you use different devices. Your name, contact information, and delivery address are among the details we will gather about you when you make a purchase on our website in order to complete your order or selected service. You will be given the option to register for an account on our website or use our Guest Checkout alternative. We will need your name and contact information to create an online account. Additionally, you will also be required to create a password.
4. Security Policy
We place the highest priority on website security. Software (SSL) provides high-level encryption technology on our website. Similar to all computer networks connected to the internet, we employ cutting-edge security procedures to guard your information against loss, misuse, and alteration. We are not liable for the security of the information you submit online, nevertheless, as we are unable to provide complete assurances in this regard. We won't ever email you to ask for personal information. Never email sensitive information, like credit card numbers or passwords. You are therefore in charge of keeping your password private when you create one to access specific areas of our website. Please do not share the sign-in password you created to anyone.
TERMS & CONDITIONS
1. Website Use Terms and Conditions
These terms and conditions outline the guidelines for using and accessing our website, thegiftwrapboutique.com ("website"). Because they contain vital information, please read them carefully. Please send an email to info@thegiftwrapboutique.com with any questions you may have about our terms and conditions, as well as any feedback or grievances you may have about our website. These terms and conditions govern how you are granted access to this website. Your use of this website will be governed by these terms and conditions as well as any legal notices that may be associated with other sections of the website. Your choice to access this website will be interpreted as your acknowledgement that you have read and agree to the terms stated in the Terms and Conditions herewith. If you are accessing this website from outside the United Arab Emirates, you are also responsible for adhering to the laws of the country from which you are accessing this website. We reserve the right to: alter or remove this website (or any part of it) at any time without giving you prior notice, and we will not be held responsible for any such changes; or alter these terms and conditions from time to time, and your continued use of this website (or any part of it) after a change is made will be considered your acceptance of the change. You should review these terms and conditions each time you place an order with us to make sure you are aware of the terms that are in effect at the moment. You guarantee that, by using our website to place any orders, you are able to legally enter into legally binding agreements, that the personal information you provide when registering as a customer is true, accurate, current, and complete in every way, and that you will not use a false name or one that you are not authorized to use, or impersonate any other person or entity.
2. Product Sale Terms and Conditions
All products listed on our website are subject to the stock availability. Although every effort is made to guarantee that all product descriptions and graphical representations match the actual products, please note that product photographs are merely meant to serve as examples and have slight difference, also please note that the actual product that you might received may differ slightly from the images shown in terms of color & dimension. Prices are subject to change at any time, and we reserve the right to add, edit, or remove any special offers made available on our website. We would like to inform you that some of our products may include small parts that are not appropriate for children under 3 years of age.
(A). Making a purchase order
Please read these terms and conditions and accept them before placing an order with us. You are required to follow these terms and conditions while placing any orders. If further information about our terms and conditions is needed, please email Customer Services at info@thegiftwrapboutique.com An order acknowledgement email does not mean that your order has been accepted. Order acceptance and contract formation will only occur after we have verified that your credit or debit card has been authorized for your order and have emailed you a dispatch confirmation confirming that the items you ordered have been shipped out from our warehouse. Any order you place may be rejected by us at any time. Under normal circumstances, no payment will be collected if we are unable to fulfill your purchase or accept it for any reason. Any money that has been paid to us will be returned at least within 15 to 20 days.
(B).Ownership, Risk, and Delivery
Unless there are uncontrollable circumstances, your order will be fulfilled by the expected delivery date indicated in the dispatch confirmation. We will get in touch with you with an updated anticipated delivery date if we are unable to fulfill the original one due to unforeseen circumstances. Even though we try our best to deliver all of your items by the scheduled time, we won't be held responsible if we can't because of uncontrollable circumstances. We will deliver the goods to the address you provide. Once the items have been delivered to the address—including, if applicable, any other address you specified in your order—delivery will be considered complete. We will follow any delivery instructions you may have provided or try to leave your products in a safe location if we are unable to deliver the products on the scheduled delivery date (for instance, if no one is at your address to accept the products). You will be responsible for the products after they are delivered. The products will only be yours after we have fully received payment for all amounts owed, including any applicable delivery fees.